Whether its a block of flats or apartments or a mill conversion for example, we are the complete management specialists. We have undertaken extensive research into the property management services available in the market place and the problems which our clients have had with their previous management companies. As a result of this we have been able to develop a system which allows us to manage your block in the most effective and efficient way. We manage Blocks with a minimum of 2 apartments up to large estates across the UK. Once we have established your requirements we are able to provide you with a guide price for our services, in most cases this guide is 100% accurate.
Management Fees
As all properties are completely different we do not have a standard tariff of fees, each client’s requirements are also different. We believe in long-term relationships with our clients and therefore ensure our fees relate to the service required.
Once we have had an initial meeting with you to discuss your exact management requirements we will then be in a position to provide a fixed quotation.
Budgeting and management of Accounts
It is our mission to achieve best value when producing the annual budget, however this should not compromise service or quality. We endeavour to negotiate on your behalf to reduce all costs were possible. As our management accounting is updated on a daily basis we strive to keep on top of every situation that may arise in your building. Prior to the next service charge being due we will produce a detailed service charge budget outlining all the estimated costs of your block for the year. This will include all items from building insurance to repairs and maintenance, and will also show how the annual cost to each resident is calculated.
Reporting
There are many different ways for us at Block Management to keep you updated regarding what is going on in your property. Whichever options and services you choose we know that you will be more than satisfied. Transparency and the necessity to provide live up-to-date accurate information is paramount to us.
Credit Control
From the offset of instruction to Block Management we establish the way we will collect funds. We adhere to the provisions contained within your lease; different buildings have different polices, we are happy to adopt these.
Safety Equipment
Block Management carries out a safety (Risk assessment) survey on your property shortly after instruction to manage.
It is crucial that your building is protected with adequate measures to ensure that all residents, contractor and visitors are safe whilst in the property. Depending on the size of the property, plant installed (i.e. lifts and other machinery) would depict the basic requirement in accordance with legislation.
Does your building meet the latest required standards of safety? The risk assessment is vital as these points out any areas that require attention.
Service Charge Collection
Residents are obliged to pay their service charge strictly in accordance with the terms of the lease to their flat. This will usually be annually, half yearly or quarterly. However, if the residents association are in agreement, some or all of the residents may be allowed to pay monthly.
Where does my money go?
For large blocks your money is paid into an independent bank account completely separate from other properties we manage. At the end of the financial year to each block an independent accountant will produce an income and expenditure statement which outlines the total service charges received for the year against the total expenditure. At the bottom of the statement it will clearly show how much money is left in the service charge fund. This is strictly in accordance with the Landlord & Tenant Act.
Repairs & Maintenance
We are only a phone call away to attend to any maintenance problems which may arise. We have a selection of specialist plumbers, electricians, roofers etc. Building surveyors can also be called upon.